Frequently Asked Questions
Everything you need to know about your APM Monaco experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, meticulously set with stones like cubic zirconia, freshwater pearls, and synthetic gemstones.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and cosmetics. Store them in their original pouch and clean gently with a soft microfiber cloth.
What is your return policy?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that personalized items and earrings are non-returnable for hygiene reasons.
Do you offer international shipping?
Yes, we ship worldwide. Shipping times and costs vary by destination, but most orders are processed within 24-48 hours and include tracked delivery.
Is there a warranty on my purchase?
Every APM Monaco piece comes with a 2-year international warranty that covers manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number to monitor your package's journey.